Career

That one phrase you should stop using at work

Plus, the best piece of career feedback she’s received

By Odessa Blain

Published 31 January, 2026

Career

That one phrase you should stop using at work

Plus, the best piece of career feedback she’s received

By Odessa Blain

Published 31 January, 2026

‘Can I grab you for 30 seconds?’ ‘You’ve probably already thought of this.’ ‘No worries if not.’ ‘Sorry to ask, but…’ 

These are all phrases leading communications expert Dr Kate Mason wants to banish from our work vocabularies. Or – at the very least – think twice before using. 

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